Corner Alice Lane and 5th Street Sandton Sun Hotel
Parc Ferme
800 ft
66 Maude Street
L'opulence
500 ft
Maude Street
The Raj Sandton
800 ft
Michelangelo Towers
The Big Mouth
2100 ft
Nelson Mandela Square
Pigalle
700 ft
Maude Street
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.6
Location
9.6
Service
8.6
Dining
7.2
Guest reviews
8.2/10
based on 5 reviews
8.9
8.9/10 based on 120 reviews
Richard
United States of America,
March
2025
6.8/10
My stay at the Intercontinental Johannesburg Sandton Towers was a blend of ups and downs. The service was truly excellent, with staff going above and beyond to make my experience nice. However, the hotel itself feels a bit tired and could use some updates in amenities and dining options.
Rooms
8.0
The room was spacious, clean, and had a luxurious bathroom. The air conditioning worked well, adding to my comfort during the stay.
Service
10.0
The customer service was really good. Every staff member I encountered was pleasant, professional, and focused on providing great service.
Location
9.0
The hotel's location is fantastic, directly connected to Sandton City Shopping Center and Nelson Mandela Square. It made it so easy to explore the area without hassle.
Dining
6.0
While the dining experience started off strong with great service at the Atrium Restaurant, the breakfast setup was disappointing. It could definitely benefit from a buffet option.
Facilities
7.0
The hotel offers handy facilities like room service and laundry, though the overall vibe of the hotel felt a bit outdated.
Eugene
United States of America,
March
2025
7.2/10
I had a great stay at the Intercontinental Johannesburg Sandton Towers, enjoying a comfortable room and excellent service. The location is super convenient, connecting directly to the Sandton City Mall and Nelson Mandela Square. However, I found the food options a bit average for such a prestigious hotel.
Rooms
10.0
My room was spacious and well-equipped with amenities like a coffee machine and a Bose speaker. It was perfect for unwinding after a busy day.
Service
10.0
The service stood out, especially from the restaurant hostess, Ayanda, who really made an impression with her knowledge and professionalism.
Location
10.0
The hotel is ideally located, just a short walk to the bustling Sandton City Mall and Nelson Mandela Square, and it's only 15 minutes from the airport via the Gautrain station.
Dining
8.0
Breakfast was quite nice, featuring a good range of buffet items and freshly prepared options, though I felt it could have had a few more choices.
Facilities
10.0
The hotel offers a variety of facilities like room service and car hire, which added to the convenience of my stay.
Jack
United States of America,
January
2025
6.6/10
I had a great stay at the Intercontinental Johannesburg Sandton Towers, but it showed signs of aging. The staff was incredibly friendly and made my anniversary special, but the air conditioning needed some attention and the pool was unexpectedly closed. Overall, it was a good experience, but a few maintenance issues detracted from the luxury I expected.
Rooms
8.0
The rooms were large, spacious, and comfortable, featuring great amenities like a coffee machine and a Bose speaker. However, I noticed some peeling wallpaper in the bathroom, which made it feel a little dated.
Service
10.0
The staff was super friendly and efficient. They went above and beyond to celebrate my anniversary with thoughtful gifts and personalized service that really made my stay special.
Location
9.0
The location is fantastic, right next to Sandton City Mall and Nelson Mandela Square, all connected via a skybridge—super convenient for shopping and dining.
Dining
8.0
The food was really nice with a good range of buffet items, both western and Asian. I enjoyed the breakfast but felt that the dining experience could have offered more variety.
Facilities
7.0
While the amenities were solid, including room service and dry cleaning, the pool being closed was a letdown. Fortunately, we had access to the pool next door at the Sandton Sun.
Kurt
United States of America,
November
2024
7.2/10
My stay at the Intercontinental Johannesburg Sandton Towers was mixed. The location was ideal, with beautiful rooms and a friendly staff, but I encountered some issues with service during a fire alarm and a significant problem with air conditioning.
Rooms
10.0
The rooms were large, comfortable, and beautifully decorated, complete with a coffee machine and mini bar to make my stay relaxing after busy days.
Service
8.0
Most of the staff, including Jane at reception, were very friendly and helpful. However, when the fire alarm went off during the early morning, the response was lacking, as we waited nearly 30 minutes without guidance from staff.
Location
10.0
The location was excellent, just 15 minutes from the airport by train and close to the Sandton Mall and Nelson Mandela Square, making it very convenient for shopping.
Dining
8.0
Dining options were extensive, with a good range of buffet items. Breakfast had seasonal dishes that were quite enjoyable, yet not all items were up to the mark.
Facilities
6.0
The hotel offered a variety of facilities including room service, although I faced issues with the air conditioning during my stay, which was quite a setback.
William
United States of America,
November
2024
6.0/10
My stay at the Intercontinental Johannesburg Sandton Towers was a mix of highs and lows. The location is perfect for shopping and dining, right next to Sandton City and Nelson Mandela Square. However, my experience was marred by several issues during check-in and the club service offered. Overall, while the staff was friendly, I feel the hotel fell short of expectations for the price I paid.
Rooms
7.0
The rooms were comfortable and well-maintained, offering great amenities like big clean towels. However, the temperature control was an issue, as the showers were too hot and couldn't be regulated.
Service
5.0
Service was hit or miss. Although some staff members were friendly and helpful, I experienced significant confusion at check-in that took too long to resolve. It felt like communication could have been improved.
Location
10.0
The hotel's location is fantastic, with easy access to Sandton City Shopping Center and a variety of restaurants at Nelson Mandela Square. Being close to everything was a major plus.
Dining
6.0
Dining options need improvement; the variety was limited, and on one occasion, hot canapés were not offered at all during my stay, which was disappointing.
Facilities
7.0
Facilities were decent, with options for room service, laundry, and car hire. However, they could enhance the overall dining experience.